You Ask. We Answer.

Below, we answer your frequently asked questions.
Click the question you want an answer for and see our response.

No, not at all! Signing up with JBS Clearance is absolutely FREE!

Currently, we accept bank transfers and CODs (cash on delivery).

Pick-ups are available as follows:

Kingston – Saturdays between 12 Noon and 2 PM 

Portmore – Saturdays between 3 PM and 5 PM

Restricted products are products determined by Jamaica Customs, FAA, and IATA to be dangerous, hazardous, and otherwise forbidden. Of course, you can contact the Jamaica Customs directly to find out which products are currently on the list. The following link may also prove useful: 


Any restricted products that make it our warehouse and then to Jamaica may be seized by Jamaica Customs which will require you to deal directly with Jamaica Customs regarding clearing the same. 

Your purchases invoice or payment receipt is the document that contains information about the items you bought, including how much you paid for it. 

These receipts or invoices are often made available by the merchant right after purchase. Sometimes you are required to download a copy of your purchase information, and often times the same is emailed to you as an electronic receipt.

Whatever the format, it is important to keep this documentation and provide it to us, as it will be needed to clear your packages at customs. 

As soon as your package is in Jamaica, you will be notified by email. You will also be contacted by phone to confirm your availability for the next possible pick-up or FREE delivery*

Pick up locations: Half Way Tree, Sovereign/ liguanea and Portmore Mall

You can shop on any online store and have your products shipped using JB’s Clearance. We will accept shipments to your US address from any merchant or individual seller. 

Our main office is located in Harbour View, Kingston.